Your privacy is important to us.
If you have any questions, please contact us:
Telephone: +44 (0) 3330 142 444
1. Why do we need your name and contact details?
1. 1 We need your name and delivery address to make sure your products are delivered safely and securely.
1. 2 We need your email and telephone number to let you know we’ve received your order and update you when it’s out for delivery.
1. 3 We need your email/ telephone number to send you product launches, promotions and offers. You may withdraw your consent for us to keep your information, at any time, by contacting us at email@example.com or mailing us at: Laboratoire Biosthetique UK Ltd, The Academy, 800 Wellworthy Road, Ampress Park, Lymington, Hampshire, SO41 8JY. You can also delete your account under My La Biosthetique > Account.
1. 4 We need your name and billing/delivery addresses to make sure no one is using fraudulent information. This helps to protect you and us.
2. Why do we need your payment information?
2. 1 We need this to take payment for your order and process refunds when necessary. We take payment as soon as you place your order. We never store any payment information.
2. 2 We need your name and billing/delivery addresses to make sure no one is using fraudulent information. This helps to protect you and us.
3. Why do we keep your contact history?
To help our Customer Services Team resolve any queries or issues you may have and to make sure we’re providing the best service possible.
4. Sharing your information
We do not sell any of your personal information to any third parties, however, we do share some of your data to process and deliver your order to you (e.g. payment services and couriers) to provide the best service possible to you.
5. Marketing Emails
If you have subscribed to our newsletter, we’ll send you emails with promotions, offers, new launches and competitions. If after you opt-in you change your mind you can withdraw your consent by either clicking ‘Unsubscribe’ at the bottom of a newsletter or going to My La Biosthetique > Newsletter.
6. How long do we keep your information?
We’ll store your personal information for as long as you have an account with us. You can delete your account at any time.